Return Policy:

What is the BobaKhan return policy?

Unopened items:

We are happy to assist you with returning unopened items.  This includes unopened case sales.  If a case has been opened, it cannot be returned.  The unopened items must be returned within 7 days of the product being purchased.  This date is based on each individual product purchase date, not the date of order placement or payment.  BobaKhan will refund you the entire purchase price of the item (shipping fees to and from BobaKhan will not be refunded).  Refunds will be issued in the form of store credit or the original method of payment.  Items must be packed inside a shipping box with sufficient protection.  If the product is not in original condition, the refund will be less.  Customer Service must be contacted before returning any items at sales@bobakhan.com. 

Opened/Defective items: Opened items are any products that have had the factory sealed tape removed, or where there is clear evidence the product packaging has been opened.  We do not accept refunds for opened items or factory/manufacturer defects.

If you have any questions please email us at sales@bobakhan.com.